I like making stuff. Web stuff, maps stuff. Apps. Change. I like people who like making stuff.


Three Core Characteristics of Great Product Teams

There are many characteristics of great product teams. But when I think about what the very best teams have in common, there are a few common core elements that I think tend to lead naturally to many other great attributes. Characteristics like high levels of trust and motivation, proactive attitude, open communication and knowledge sharing […]

A simple framework to triage and prioritise new ideas

For any product startup, prioritisation is everything. Spend time working on the wrong things, and you’ll waste both time and money – two things you have in very limited supply as a startup. Lots has been written about prioritisation in product teams, and it’s often cited as one of the biggest challenges facing startups and […]

The value of talking to customers

I spent about 4 hours last week conducting usability tests. No matter how often I do this, it always amazes me how incredibly valuable it is. Every test reveals something new about the product. As a coincidence just this week I also came across this article talking about how many Product Managers lament that they […]

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