I like making stuff. Web stuff, maps stuff. Apps. Change. I like people who like making stuff.

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On Medium’s new ‘applause’ feature



I really like Medium’s new ‘applause’ feature for ‘liking’ articles. The idea is that the extent to which you like something is not binary… it’s not either “I like it” or “I don’t”. It’s a spectrum. There are other ways they could have done it. They could have made it a star rating, a rating […]





Product Transparency, and some tips to help increase it



A little while ago I ran a retrospective with a product team where we focussed specifically on the product process. We invited a cross-section of the company: engineering, design, marketing, operations and the founders. Everyone present in the retrospective had the opportunity to give feedback on what was working and what wasn’t with regards to the way product […]





How to prioritise your time and stay sane as a Product Manager



I recently finished training a new Product Manager and on-boarding him onto a project. After his first week alone on the job full-time, he came to me on a Friday afternoon with a frazzled look on his face and asked me: “How do you cope with the continual and immense demands for my time as […]





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