I was thinking recently about the relationship between UX experts and Product Managers, which got me to thinking about what a good product manager is – especially in the world of web products.
I think a good product manager needs to understand the whole scope of his or her product. In the world of web or mobile software, this means he or she:
- is a technologist
- is a marketer
- is a strategist
- is an entrepreneur
- is a risk-taker
- is a visionary
- is a leader
- is a networker
- is a communicator
- is a presenter and speaker
- is a thought-leader
- is a product expert
- is a salesperson
- is fluent in web and mobile language and technology
- understands user experience/user interaction paradigms
- understands software development methodology and software development tools and processes
(Anyone have anything to add to the list? I’m sure it’s not complete…)
This list, incidentally, looks pretty similar to a list of attributes for a successful startup founder. Is this a surprise? Not really, considering that building a product is just like building a little business, and to be as successful as possible you need to run your product like you would a business.
For what it’s worth, a product manager is NOT (at least exclusively):
- a requirements manager
- a project manager (glorified or otherwise)
- a scrum master
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