The space between

Web developers can tell you that application speed is all about latency. It’s about the speed between component A and B; the distance between this server and that one; the response time of that API. In other words, it’s about the space between.

In organisations complexity is compounded in the spaces between – the spaces between teams, between components and between divisions. The trouble is the spaces between are often a no-mans land that is no-one’s responsibility in particular… but it’s the spaces between that matter if you want to get anything meaningful done.

Factories build detailed processes to help their employees navigate the spaces between teams to get things done. But what if there is no process for what you need to do? What if there is no roadmap to tell you how to get there?

If you understand the spaces between, you don’t need a playbook or a manual. When you step in and own the space between, you can make things happen and get stuff done.

The spaces between are your opportunity to do something new and valuable.